Baggage problem? We’ll help you take the next step.
Reach the right people. Not just the general inbox.
Get help preparing a professional baggage claim correspondence package—with the right airline submission guidance, relevant contacts, and clear next steps.
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Get Started
BagResolve helps travelers with delayed, lost or damaged baggage and missing items on U.S. domestic flights with American, Delta, United, Southwest, Alaska and JetBlue. Your letter deserves the right audience. We help identify relevant airline customer care, service recovery and escalation contacts so you know where to send your correspondence.
Tell us what happened, and we’ll turn the details of your baggage problem into clear, professional correspondence. Your BagResolve package also includes guidance on where to send it and straightforward instructions to help you move your claim forward with confidence.
BagResolve Claim Package - $29.99
We’ll help you prepare professional correspondence for your baggage claim, organize your supporting information and identify the appropriate airline submission route.
Learn more
Learn more
Go beyond the generic customer service inbox. BagResolve helps identify appropriate airline customer care, service recovery and escalation contacts for your situation.
01 — Tell us what happened
Share the details of your baggage problem, airline report and any previous claim activity.
02 — Confirm the details
Review and confirm the information we’ll use to prepare your correspondence package.
03 — Receive your correspondence package
We’ll email your secure correspondence package within two business days after payment and confirmation. Follow the included instructions to submit it to the airline.
Get Started
Get Started
Everything you need to move your claim forward.
Your BagResolve correspondence package turns the facts of your baggage problem into professional correspondence, document guidance and practical submission instructions. You stay in control and submit the correspondence package directly to the airline.
Get your baggage issue in front of the people who can address it.
What types of baggage problems can BagResolve help with?
BagResolve helps with delayed, lost or damaged baggage and missing contents on U.S. domestic flights with American, Delta, United, Southwest, Alaska and JetBlue. We can help whether you’re preparing your first claim or dealing with an existing claim that hasn’t been resolved.
Do I need to have already filed a claim with the airline?
No. BagResolve can help whether you’re preparing your first claim or have already contacted the airline and need help moving the matter forward.
What do I receive with my BagResolve purchase?
You’ll receive professionally prepared correspondence based on your baggage situation, guidance on the appropriate airline submission route and straightforward instructions for sending it and following up.
How much does BagResolve cost?
BagResolve costs $29.99 for one correspondence package. It’s a one-time purchase with no subscription or percentage-of-reimbursement fee.
When and how will I receive my correspondence package?
Your package will be delivered by email through a secure download within two business days after verified payment and confirmation of the information needed to prepare it.
Does BagResolve submit my claim or guarantee reimbursement?
No. You submit the correspondence directly to the airline using the provided guidance. BagResolve helps you prepare and organize your communication, but does not guarantee reimbursement, represent you legally or act on behalf of an airline.
Can BagResolve help if the airline denied my claim or hasn't responded?
Yes. BagResolve can prepare correspondence based on where your claim currently stands, including situations involving a denial, lack of response, partial reimbursement or an unresolved claim.
Can I cancel or request a correction?
You may cancel for a full refund before your first correspondence package is delivered. We’ll correct BagResolve errors at no additional charge, and one consolidated revision for the same baggage incident is included when requested within 14 calendar days of delivery.